Products are only eligible for exchange if there are size-related issues, within 72 hours of delivery if the original label and tags are not tempered, broken, damaged and the product is not used or washed.
Products once purchased are not eligible for a refund, only once exchange can be arranged (Size exchange) by Bairaj.com, if the product has a manufacturing defect, damaged, and indifferent size is delivered.
Products purchased in the sale are not eligible for returns or exchange.
Exchange can be done with another (Alternate Color Only) product(S) of same or higher value by paying the remainder. Exchange charges would be additional.
Products purchased with a coupon or gift voucher are not eligible for exchange/refund or return.
Orders are non-returnable if the above criteria are not met.
Orders are non-refundable, if size is not available for exchange.
EXCHANGE PROCESS
Call at +91, Monday - Saturday 11:00 AM to 06:00 PM IST
For Damage issues, please provide order number, date of transaction, delivery address and image of the defective item along with the packaging it was received in.
In case of garment size exchange, please additionally mention purchased size, the problem faced with the size and the new size requirement.